Last updated: April 2026
At MCDS.ie, we want you to be completely satisfied with your purchase. All products listed on MCDS.ie are fulfilled directly by Amazon UK. Please read our returns policy carefully.
How to Return a Product
All orders are processed and fulfilled by Amazon UK. To return a product:
- Visit amazon.co.uk/returns
- Sign in to your Amazon account
- Select the order containing the item you wish to return
- Choose your reason for return
- Follow the Amazon UK return instructions provided
Return Window
Most products can be returned within 30 days of delivery. Some product categories may have different return windows as specified by Amazon UK policy.
Refund Timeline
Once Amazon UK receives and processes your return, refunds are typically issued within 3 to 5 business days to your original payment method.
Conditions for Return
- Items must be unused and in original packaging
- Items must be returned with all accessories and documentation included
- Proof of purchase is required
- Perishable goods and personalised items may not be eligible for return
Damaged or Defective Items
If you receive a damaged or defective item, contact Amazon UK customer service immediately at amazon.co.uk/contact-us. Amazon UK will arrange a free return and replacement at no additional cost to you.
Contact Us
If you have any questions about our returns policy, please contact us:
Email: customerservice@mcds.ie
Address: MCDS.ie, Loughrea, Galway, Ireland
For full details of Amazon UK returns policy, visit: amazon.co.uk/returns
