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Working Hours: Customer Service hours are Monday to Friday 9.30 to 6.00pm

SEE SHOP OPENING HOURS HERE

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders for McD's?

We offer free shipping when you spend over €75 on a standard delivery item. Items under €75 will be charged at our standard rate of €6.95. Please note some items require extra handling and will incur higher charges. Please visit our  Delivery & Returns for a full breakdown of costs.

How long will delivery take?

Standard delivery normally takes between 2-5 working days. Please note all delivery times is subject to change due to external factors such as busy periods with our couriers.

See our delivery page for latest information regarding Covid and Christmas

What is your returns policy?

Please visit our Easy Returns for a full breakdown.

What exactly happens after ordering?

You will receive an email title ‘Your McD’s order has been received!’.

Please check your spam if you have not got it.

From there our team will source your item, package it and ship it.

At shipping stage you will receive a further update via email that your order has left McD’s and is with our couriers. From there, our couriers will be in touch directly with you regarding delivery dates and tracking codes. 

Which payment methods are accepted in the Online Shop?

We accept payments via all major credit cards. This is handled by stripe, the world leaders in online payments. We also accept payment through  Apple Pay and Google Pay. We also offer 0% Interest free with flexible repayments. This is handled by humm .You will need to apply online through here for a flexible payment option. 

How secure is shopping in the Online Shop?

We work with only the safest and most secure payment providers in the marketplace.  McD’s do not handle any credit information.

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