Contact Us

Please note our stores in Loughrea and Galway City are temporarily closed to the public until the 1st of December in line with government level 5 restrictions. 

Please note if you have ordered online with our click and collect service, a member of our team will be in contact with you. Please do not arrive to our store until you have been contacted first. 

Working Hours: TBC

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders for McD's?

We offer free shipping when you spend over €75 on a standard delivery item. Items under €75 will be charged at our standard rate of €6.95. Please note some items require extra handling and will incur higher charges. Please visit our  Delivery & Returns for a full breakdown of costs.

Which payment methods are accepted in the Online Shop?

We accept payments via all major credit cards. This is handled by stripe, the world leaders in online payments. We also accept payment through PayPal, Apple Pay and Google Pay. We also offer 0% Interest free with flexible repayments. This is handled by humm by flexifi. You will need to apply online through here for a flexible payment option. 

How long will delivery take?

We are currently experiencing a high volume of demand and so please allow at least 6 to 8 days for delivery.

Standard delivery takes between 2-5 working days. Please note all delivery times is subject to change due to external factors such as busy periods with our couriers.

How secure is shopping in the Online Shop?

We work with only the safest and most secure payment providers in the marketplace.  McD’s do not handle any credit information.

What exactly happens after ordering?

You will receive an email title ‘Your McD’s order has been received!’.

Please check your spam if you have not got it.

From there our team will source your item, package it and ship it.

At shipping stage you will receive a further update via email that your order has left McD’s and is with our couriers. From there, our couriers will be in touch directly with you regarding delivery dates and tracking codes. 

What is your returns policy?

Please visit our Delivery & Returns for a full breakdown.

Send us an email

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